I then press and hold the power button and then press the Vol. You might be able to flash the older version of stock ROM from there. Read on to find out how to do that and recover your phone from a soft-bricked or malfunctioning state. Can’t get into recovery mode. Fastboot format cache fixed the problem. Take care . btw, this cp is not mine im just helping for a friend. I put into desktop and my ASUS Phone only say Now send the package you want to apply to the device with “adb sideload “…, but I´m in command prompt and follow your instructions and all is working like you in step 9 I see my phone and see the same message could you please help me. When I type the comand “adb sideload file.zip” it keeps giving me the “error: device not found” warning. We’ll try solving it over teamviewer. I tried connecting to a charger, but there was no response. No there is nothing in none of the sub categories for some reason.. May I email you as it would be much easier to figure out this problem. i m on twrp recovery whn i go to install from sideload thn it says cannot update binary script … plss hwlp, Master, I can my phone turn on but after sometime running my phone showing system isn’t responding. You should try flashing the latest WW SKU and most probably the phone will deny the install if it doesn’t match the certain hardware specifications. Now only able to get bootloop with logo or fastboot. I tried to flash my phone, but now it gets stuck at the “ASUS in search of incredible … powered by android” and I can’t enter the fastboot mode either. You might be needed to flash back one of the stock recoveries and then try entering the Recovery mode. P.S. Do you have any idea about why is it happening ? Try this method or use the Asus Flash Tool. Went back to the phone and selected recovery mode using volume down and hit power. WinRAR? You can flash an older version after flashing an older fastboot and recovery, but I won’t advise that unless it is urgent. If you recently flashed the full stock ROM, chances are that you’ll already have the latest version installed If the update really doesn’t show up, you’ll be needed to manually update by downloading either the OTA file or the full stock ROM which is published after the update being talked about. I tried several times? When i plug my phone into the computer when nothing is turned on it does recognize it as just android?.. It goes back to the fastboot screen. Because that is needed to guess what’s the issue. Thank you for this very informative page! I did all the process step by step but at the moment of connect the phone to the lap, this is not recognized (unknown device and it says 43 code)(I didn’t disable the usb debugging because the phone gone bricked suddenly) and in cmd.exe it says cannot read…I don’t know whats happening, i also try flashing my phone with asus flash tool and raw firmware, but still the same problem…what am i do wrong? Others are going crazy for Chrome, but their choice Anyways, glad that you managed to sort out the issues. When the error pops up after trying to boot into recovery simply press the power and volume up buttons at the same time and release them. and another one, i am confusing with step number 7… i don’t know what to do with it….please reply back..thanks in advance, When I attempt to sideload I get error: device not found. pls help i have gained some knowledge from internet but need help from you. is it working with usb debugging not enable? And it happens again, after accidentally OTA update my ze550ml brick. You’ll enter into the recovery list page. But its necesary to understand whats the differnce between softbrick and hardbrick.so asusual in softbrick phone will be normal in fastboot mode or droidboot mode or recovery mode, but in case of hard brick phone will not show any option of recovery mode and some time it will also not open in fastboot mode. When you click download, the nest page should take a few seconds to load the file and start downloading. did u figure a way to fix that issue , because even mine stops at 47%. Thank you buddy. Then reboot the phone into fastboot mode. C:\Users\mike\Desktop\asustemp>fastboot devices F6AZFG12T398 fastboot, C:\Users\mike\Desktop\asustemp>fastboot flash fastboot droidboot.img target reported max download size of 536870912 bytes sending ‘fastboot’ (14822 KB)… OKAY [ 0.682s] writing ‘fastboot’… FAILED (remote: Permission denied ) finished. In this tutorial, I’m gonna show you how you can easily repair your Asus Zenfone Max Pro M1 dead boot or stuck on boot loop repair. Can’t go into the recovery. what comnd ..and what name will enter plz clearly tell. Hello I would like to get my smartphone after a ASUS update the device restarted and stayed at the ” ASUS in shearch of incredible ” ( Note: I have root). my zenfone is hard bricked. My Steps:- 1. Someone could help me? After doing all the steps successfully ..I rebooted my rooted Asus zenfone 2 ze551ml but it still stays in the boot animation…I did a factory reset too ..but the results are the same :(.. Plz help ASAP. Good to hear that, buddy. I’m not able to get that as I’ve not come across such an error myself so unsure what it is. please brother tell me how u solve the problem? On the page below, Copy the downloaded Stock ROM to the folder where you installed ADB (Generally. Don’t expect ASUS/ZOOA or something else there. Idk. I have an issue with entering recovery mode. hye bro i am using zenfone 2. first my double tapping did not work so i thought it might be a sensor problem and the next day when i turn on the vibration doesn’t work. How i unlock the bootloader lock? It still won’t work when i try to flash it. If your phone came sealed, check the phone’s box. Now how can i recover from it. I can’t even boot the phone into recovery mode(Volume up+power key also doesn’t work). It should mention WW or CN. even after flashing stock rom, my phone is directly booting to fastboot mode and staying there, Sir i cant go through the recovery in my asus ze550ml showing an error which is blinking i tried power button +up volume button when error comes ….i tried all the suff…plzz help, No worries you can still get into recovery if you are getting an error. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Ya…U are right…I just have to wait for the correct update to download…And i am waiting…thanx Narander singh!!! We were successful in the end! If so, you need Drivers. I did unroot but can’t recieve ota updates. u can rename the zip file in the adb folder to something easy to copy like “file” after that in the cmd type adb sideload file.zip. DO NOT extract out the contents. Open Device Manager on the PC and take a screenshot. Are you sure that you’re downloading the correct ROM for your particular device? What can I do from now on? You should’ve waited on the Wipe Cache page because althought it seems frozen, it is actually working in the background. ADB error status 7. Lemme know if some step is hard to understand. You probably have Bluestacks or some other emulator installed on your system. Cara Kedua memperbaiki Asus zenfone 2 Z008 bootloop. I´m writing this after successfully unbricking my phone. Your other option is to boot into an older recovery and then flash the ROM file which you already have. it reboots again back to fastboot mode withe normal boot written on top and at the bottom it is written ‘continue the fastboot process’. Kimex aja 149,496 views. For how long did you wait with the Asus animation? So, we never know . Pass the following command in ADB. Screen hangs (Freezing) on ASUS LOGO / No backlight / Black screen with vibration but cannot enter system 1. when i try to go fastboot mode its showing usb. Next, flash them via fastboot mode one by one using following commands: fastboot flash fastboot droidboot.img fastboot flash recovery recovery.img fastboot flash boot boot.img, Once that is done, try booting into recovery mode again and you’ll hopefully enter into recovery. When you connect to PC in fastboot, did you check the device manager if it shows the Fastboot device or android device or something on the same lines? ADB sideload from recovery will still work. Good luck with that , is UL-Z00A-WW-2.20.40.160-user.zip is for asus zenfone 2 ze551ml 4gb ram variant???…. If you don’t get it, can we too go to TeamViewer and I’ll try helping you directly? I downloaded all but i am unable to open command windown by hold shift click right then how i can find option help me plz. It shows a ‘usb logo’ on the screen… I guess it happened as i didn’t root the phone properly.. am not able to solve it by any method given above.. pressing 1,2, or 3 buttons simultaneously also doesn’t help much.. 2015 doesn’t seem like the most recent ROM. Hi im not computer savvy, so would you mind explaining that in depth? Email me when somebody replies to my comment. . Thank God i went to read older comments on this post, & saw Narender’s suggestion on checking out device manager for ADB. Hi i had downloaded for my zenfone 2 Z00A-2.20.40.174 and necessary usb drivers and adb drivers while i typed the cmd as adb sideload file name.zip iam getting cannot read thw filename.zip.Pls help me wat can i do nxt. Thank you to Narender Singh for this article, fixed my zenfone 2. Yes it is for the Zenfone 2. Hi Lorenz Yes my problem is exactly what you describe, the phone is totally dead, when I try to turn it on, it only vibrates, also I’m not able to enter to recovery mode nor bootloader (fastboot mode) Do you have any idea of how to fix it? Thanks . This is frustrating as i cannot use my phone for days now because i’m trying to find the answer Please Help :,(… It would be very appreciated. Hello master, 1st thanx for your reply. Any suggestions would be appreciated. Just tell them that it is not booting up since the update. total time: 0.004s’. How can i enter in the boot mode if the key combination (power off+volume up) does not work? After pressing volume up + power at sleeping android logo, this is what is popping on the scree…: E:Can’t mount/cache/recovery/last_log E:Can’t open/cache/recovery/last_log E:failed to mount /cache (invalid argument) E:failed to mount /data (invalid argument). Please guide!! If it still doesn’t work, then I don’t know how to help you :/. Keep up the good work , Hello Sir it shows Error in /sideload/package.zip (status 7), Hi Narender Singh I have same problem like austin,my computer just recognize my devices it only says android when i open devices manager it just show portable mtp devices and not installed correctly when i try updated it,it says already up to date but my computer and adb still dont recognize it please help me,sorry for my bad english. Tips and tricks to fix ASUS ZENFONE MAX PRO (M2) ZB631KL problems. How to get back my bootloader? Can you double check that you’ve downloaded the correct file and that it has correctly downloaded? try planet to root your ZenFone 2 once again. Thanks in advance. Been to the recovery so many times and I probably noticed that too, but got out of my mind when I was replying to your comment. Also, https://gyazo.com/959c72465c78d835acde51e8d1c7f9bd ^^ This website for some reason won’t refresh right until i post something.. I wanted to know if this approach would serve me to unlock the phone and another thing: there is no way to know my number of firmware (CN_2.20.40.59, CN_2.19.40.20 ….) Btw I updated mine to the latest version 2.20.40.156, got rooted, and when I tried installing xposed using the installer, when I rebooted the phone, it’s just gotten stuck there. This however requires a device to be bootable into Fastboot and Recovery modes. I bought this mobile on 26.12.2018. This can take upto 7 days. If it doesn’t it is most probably corrupted. Asus Zenfone 2 ZE551kl International Version Android 5.1 Rooted I Interrupted a factory reset. You’re good to go when that finishes. I also cannot flash any of the boot images without getting a denied access response. Will it void the warranty if I try this? Your phone will get back to life. Also, do you have teamviewer, maybe I can help directly over there. Just follow the steps in the post and your phone should be back to life. what if i can’t access the fastboot mode with the power+vol up method? Sure, it is more interactive and easier to understand Thanks for this suggestion. Then upload it somewhere so that I could see. I’m guessing your phone isn’t one of the ZE551ML/ZE550ML for which this article was written? i have the firmware on the sd card and tried to flash it from that but for some reason there is no option to update from sd card and can’t seem to find an option at all or a solution online . does not go to the recovery mode. It’s the same as mine, cant enter recovery mode and even bootloader, it only vibrates when im turning it on, maybe i can help you. The first thing I’d ask is what is the amount of RAM you have in your system and if the zip file opens up if you double click on it? downlaod pda net ( http://pdanet.co/a/ ), 5 . Check on the device’s packaging (box). Check Device Manager and confirm that ADB drivers are installed correctly. A smartphone is called bricked when it turns into an unusable box because its software or hardware is damaged. How did you do it…i’m stuck in step 8…can you explain it to me? Does it print a log on the display of the mobile? now locked phone? Thank you immensely Mr. Narender Singh, you just gave me back my phone, saved me 300 USD and taught me a valuable skill all with one single post. , stuck with step 9… jst winrar popup and nothing…plz help. Apparently in my case this error ““Error in /sideload/package.zip (status 7)” installation aborted, came as a result of choosing the incorrect firmware version. what did u do to get rectify problem of your phone? to simplify my question, how do you open adb via command prompt, pardon this old man lol. otherwise the phone is working fine. As mentioned on one of the response above, that you can’t flash older versions to the one that you have currently, the problem is I’m on the latest version .156 WW. please help, Where you put the adb-setup-1.4.2.exe and UL-ASUS_Z00D-WW-12.16.5.118-user.zip. An incorrect ADB would not cause such an issue. If you encounter a dead android icon at this stage, just press and hold the power key and then press the volume up key. Just boot into the Recovery Mode and it will display the current firmware version installed on your phone. I feel after updating i faced this issue. please tell , Does this metod erases user data. If you happen to have teamviewer on your system and ample time, maybe we can proceed. Unless it was purchased from eBay or some 3rd party seller who sourced the unit from China, it should be the WW SKU only. hy there i my zenfone 2 os has been crashed and un able to go to recovery ood any 1 can help me with this. Thanks. Hi Niranjan Sorry to hear that you’re not able to get past that error screen. i tried it. But, right at the end of the process, I got the following message in my phone “Can’t install this package” “Installation aborted” E:file path:/cache/recovery/log E:file path:/cache/recovery/last_log E:file path:/cache/recovery/last_instal E:file path:/cache/recovery/last_locale E:file path:/cache/recovery/log E:file path:/cache/recovery/last_log E:file path:/cache/recovery/last_install E:file path:/cache/recovery/comand. Hi Samir. Please mail me at narender@techmesto.com when you are available. I too face same issue of stuck logo with my zenfone max pro 2. Please help me! Sorry but I really don’t like that browser. please help me! Make sure everything is installed properly, then try again. So, here’s how you should do – Install the INTEL Drivers and then Go to Device Manager. My Zenphone 2 (2GB RAM) has got stuck (or bricked). thanks Maximus It really worked! Hey Austin. idk how to see if it worked or not? (ADB didnt read any of my cmds when tried it. Thanks. please help thanks . However, if it fails, try flashing the latest fastboot and see if it then lets you enter the fastboot. The touch works because I can answer calls, but does not enter recovery and does not give me logo or image. When it is not even booted, USB debugging plays no role. Do not worry about that . The solution was to use fastboot format cache. I’d be happy to flash back to a stock recovery but don’t know how to do that. process was taking a while without an progress which lead me to reboot the phone. Hi narender… Firstly its awesome topic you sharing with people and its really needed. Can you please put your phone to the Recovery mode, choose Apply Update via ADB and then connect your phone to your PC. my zenfone 2 got rooted and accidentally updated while rooted. Volume Down + Power Button or; Volume Up + Power Button ; When you see the Asus Logo screen, release all the buttons. My ASUS Zenfone 2 is facing dual problem (1) It is stuck in fastboot and (2) while trying to connext throuch PC, it say USB cannot be recognized. Damn you Chrome!!!! Hey, I just want to say thank you for this. can i … I tried pressing them simultaneously together and releasing them together; pressing them together till I feel a vibration; holding them till the screen goes black. plss help .. cannot read UL-Z00A-WW-2.20.40.183-user.zip. If this happened after a recent software update, you should wait for Asus to update the latest full ROM on their website and flash that. Consumer name Raj Kumar Atela. I’d try to remotely help you if you do. Jika cara pertama gagal atau mengalami eror. Open Device Manager on the PC and take a screenshot. I type adb sideload UL-Z00A-CN-2.20.40.59-user.zip I don’t know why it isn’t working but I can’t make it work. Please check in device manager that the drivers are installed for the ADB device. Asus responds to the Zenfone Max Pro M2 boot loop issues. now start your phone boot into bootloader ( hold vol + power botton ), 8.  connect the usb cable to pc or laptop, 10 . Persiapan yang harus di download. stuck on a usb logo. Could anyone please provide a genuine solution to the problem? what should i do? hi narinder, my ze551ml was struck in fastboot mode after trying to install marshmallow update. I’ve got a Zenfone 2 my ze551ml and i have not root it or anything else , i have left it in a factory mode since i bought it and one day I restart it by pressing the power button and selecting “restart” and the next thing I saw on the screen was the usb logo. With your phone turned off, press hold down volume up key and press power kedy. Thanks so much. Similarly, the file can be renamed to something like xyz.zip, so while typing the command manually, it becomes super easy I wish I could write all this in the post itself . Install it. Plzzz help me. Ideally, it should not, because only System partition is flashed. With internet getting faster globally, people are more inclined towards videos rather than reading dumb text. hey. Its unfortunate for all of you who are facing this issue all of a sudden. If you see the error screen with a dead Android bot, just hold down the Power key and quickly press the Volume up key. News, pictures, and help regarding the Asus Zenfone 2. I also tried reconnecting the battery connector after unscrewing the back of the device, still doesn’t work. it is getting switched after that…, Bro I root my Asus zenfone then its was OK bt few days later I update my phone via softwer update.after finishing update my phone get restart and it won’t open.its stuck on Asus logo.I am confused what can I do? All screens still dont show anything. Under All Rights Reserved By Kk Techno ( Androidtechpro.com ). Would really appreciate your response. I like that Narender took the time in answering ppl’s queries. After that, Hold down the. USB Debugging is only used when Android is booted. No recovery. Required fields are marked *. June 30. same issue..i think we all need to boycott asus completely,, this is not the way things works, verge of loosing all my precious data , and don't even know when its gonna be solved or not, stuck on this. Tried every possible way on both fastboot and adb sideload but nothing works. Comments like yours help me in improving the articles to make them more easier to understand for users who are unknown to things like this. Dont add unnecessary stress seeing that dead android.. , Check it out: How to get to recovery mode – https://www.youtube.com/watch?v=wuixmZ11Kyc. no it didnt throw any error…i guess i shall extract the zip file and do the steps again with different command. Or it doesn’t turn on at all? It shouldn’t. Learn more about your ASUS ZenFone 2E (Z00D) Get support for ASUS ZenFone 2E (Z00D) features including voicemail, connectivity, storage, troubleshooting, email, and more from AT&T. Asus stuck on boot loop or stuck on usb is kind of common problems of asus phones. Disconnect any other device connected and close any emulator (like Bluestacks) that you’ve installed. So….very restrictive policy Asus…WHY? While hardware issues would require a physical repair, most software issues (soft brick) can be sorted out by flashing the factory image and hence bringing the device back to life. i tried to wipe cache by recovery mode and it starts erasing but unfortunately i stopped the process. The only parts of the phone that are accessible is the boot menu and recovery mode. You may have to register before you can post: click the register link above to proceed. How can install cyanogenmod in ASUS ZenFone2 laser kl550.. Pls give me a solution, Last 3 day ago my phone is running very well with OS 6.0.1 marshmallow. So, the phone might somehow connect to the PC, but it is unrecognised. Trying to follow the steps, but in step 9 the ADB says “error: device not found” after trying to load… The drivers installed correctly, but when I plugged the phone to the comp, windows wanted to install drivers as it didnt recognise it… Could it be that windows are not recognising the drivers even if it installed ? while coping the firmware folder to adb folder copy the ziped one not the extracted one….it will work, C:\adb>adb sideload UL-ZC500TG_ASUS_Z00VD-WW-12.1.0.29.zip loading: ‘UL-ZC500TG_ASUS_Z00VD-WW-12.1.0.29.zip’ *cannot read ‘UL-ZC500TG_ASUS_Z00VD-WW-12.1.0.29.zip’ *. what could have happened? So, the phone is totally dead. If it doesn’t work, do what I recommended in the post. Please Help Me  anil.cbc@gmail.com thanks in advance. !…..That ASUS stupids are not updating the new update that i updated on my phone…Narender, what to do buddy…!!?? just turn off htc then connect it to computer via usb than start CM installer application from pc. i m facing same problem. atulk23 Level 1. If it says cannot read the zip, but you are able to open the zip file in the explorer by double clicking it, then please try another PC as a user here was also facing the same issue and changing PC worked fine for him. But I’m sending my Phone back to Asus under warranty for a replacement, gah makes me so angry that asus would pull a crappy stunt like this I mean really asus??? when recovery mode is selected by pressing power button. So effectively, I cannot bring my Zenfone out of this. If the zip doesn’t open, it is unfortunately a corrupted download and you will be needed to re-download it. Untuk problem yang saya alami disini yaitu Asus Zenfone 2 mengalami bootloop setiap kali dihidupkan hanya stuck dilogo atau mentok logo Asus. Nothing happens. You should check that ADB drivers for your device are correctly installed. it message is ‘error: more than one device and emulator’. I can get into recovery mode and issue fastboot commands.. eg. Enjoy , Thank you so much, your guide brought my zenfone back to life . Save my name, email, and website in this browser for the next time I comment. I have NO Operating System. Make sure it is newer or current to what is already installed. Further to my previous comment…an update… I have further investigated…and something cropped up… For some weird reason…Asus, supposedly with ‘normal’ micro input…have input slots that will not accept any data/charge cable but their OWN-! I was able to push a Tethered version of TWRP onto it. Check Device Manager to confirm that ADB Driver is installed? After doing this my screen icons r vey small in spite of keeping it to huge what is the reason for this and how can it be fixed. In the command window, type – fastboot devices 7. !…..I GOT IT….AND ITS WORKING LIKE CHARM!! You are the best !! Tankyou. sir, it is must to put the rom zip file in c drive adb folder in pc???? 2) Check that the downloaded firmware is not corrupted by trying to open it. It is not. Do not mention that you have had it rooted or anything. model: zenfone ze550ml.. TIA, i am stucked with the sleeping android screen. E: error in /sideload/package.zip (Status 7), PS: I forgot my smart was rooted and realized the system upgrade and it got caught on screen Asus. Who knows how to download that either them all t charging do it…i ’ not! Two more things to ask, 1. i will need to confirm that ADB composite driver and stuff i! Is list asus zenfone 2 stuck at asus logo devices but doesn ’ t access the fastboot cache was corrupted resulted... 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